More Than Just Customer Service
We can provide you with a turnkey service including email, live phone support and online chat. We can provide our customers with service from our own in-house contact center or, as required, through our network of partners access to large volume support services in 12 languages. All the call centers we work with are actively managed by us ensuring the highest quality but with the added flexibility needed to manage peaks in volume. High quality customer service is a key element in mitigating risk with online payments. By using the effective management of customer service to generate rapid feedback to the product development and marketing teams, we are able to assist our customers in increasing customer satisfaction and reducing potential chargeback problems.
Open new opportunities. With access to a native, multi-lingual, group of highly talented professionals we can help you with more than the basics of customer service. We are able to use the combination of cultural and language knowledge to assist in product development, website translation, marketing review and adaptation. Think of us as your service and language partner.